Shipping policy

Shipping Policy

Last Updated: August 8, 2026

We are committed to delivering your order safely and as quickly as possible.

1. Shipping Availability

We currently deliver orders to locations within Pakistan.

Delivery availability may vary depending on the customer's location and courier service coverage.

2. Order Processing

Orders are normally processed within 1-business days after confirmation.

For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Estimated Delivery Time

After your order has been dispatched, the estimated delivery time is:

  • Major cities: 2–3 business days

  • Other areas: 2-3 business days

  • Remote areas: Up to 2-3 business days

These are estimated delivery times and are not guaranteed. Delivery may take longer during public holidays, sales campaigns, extreme weather, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges will be displayed during the checkout process.

Any applicable shipping charges may vary depending on the delivery location, order size, or promotional offers.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information where available.

You can use the tracking information to monitor the progress of your shipment through the relevant courier service.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Complete delivery address

  • City

  • Phone number

  • Any relevant address details

We are not responsible for delays, failed deliveries, or additional delivery charges caused by incorrect or incomplete information provided by the customer.

7. Failed Delivery or Refused Orders

If a customer refuses to accept a confirmed Cash on Delivery order or is unavailable after multiple delivery attempts, the order may be returned to us.

Repeated refusal of confirmed orders may result in restrictions on future Cash on Delivery orders.

If you need to change your delivery information after placing an order, please contact us as soon as possible. We cannot guarantee that changes can be made after the order has been dispatched.

8. Damaged Packages

Please inspect your package when you receive it.

If your package appears seriously damaged, opened, or tampered with, please contact us as soon as possible and provide photographs or video evidence if requested.

If the product inside is damaged or defective, please contact us according to our Return & Refund Policy.

9. Delivery Delays

Although we work with our delivery partners to ensure timely delivery, some delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Courier operational issues

  • Incorrect address information

  • High-volume sales periods

  • Road closures or other unforeseen events

We appreciate your patience in such circumstances.

10. Lost or Missing Orders

If your order appears to be lost or has not been delivered within a reasonable timeframe, please contact our customer support team.

We will coordinate with the relevant courier service to investigate the shipment and determine the appropriate solution.

11. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Email: [alihamzaa77777@gmail.com]

We appreciate your trust and look forward to delivering your order safely.

Thank you for shopping with Us.